Sara Ozege Loughry

Director of Operations & Training @Kettlemans Bagel

Oversee Operations across all locations, ensuring that brand standards are upheldManage a team of training and regional managersAm adaptive to changes and ensure proper SOP’s are created and properly implementedMaintain multiple online tools used for both training and operationsComplete monthly and quarterly audits at all locations, including ensuring the stores are profitable and that all costs are in line and that brand standards are implemented and used.Host training sessions both in-person and virtually on an ongoing basisWork cross-functionally with multiple departments including finance, construction, marketing, and human resourcesBuild and maintain our LMS system from the ground up.Be the liaison between all departments to create and execute training materials for all departments.Manager a team of 30+ direct reports