Saransh Singhal

Senior Manager @ Amex | Credit Strategy | IIT grad

Role
Senior Manager (Us Credit Collections Strategy) at American Express
Location
Gurugram, HR, IN
LinkedIn followers
500 followers

About Saransh Singhal

Credit Risk Strategy professional with 8+ years of experience across consumer lending and charge cards portfolio. My exposure spans across the end-to-end credit lifecycle: Authorizations, Payments, Collections Strategy across US and 22 International markets.Led initiatives to design decision frameworks, establish policy guardrails and calibrate risk thresholds, unlocking ~300M$ annual billed business and delivering consistent multi-million$ PTI impact.Accountable for strengthening portfolio growth, maintaining governance discipline while leading teams, influencing cross-functional stakeholders

Experience

  1. Senior Manager (Us Credit Collections Strategy)

    American Express

    Aug 2024 — Present · Gurugram, IN

    Spearheaded the US consumer collections strategy, enhancing settlement acceptance and recovery metrics. • Designed early cancellation program for CMs with Debt Settlement Companies, improving recovery positioning. • Executed a structured test that increased settlement offers by 10%, boosting recovery by ~$20MM. • Launched a personalized settlement strategy, resulting in an annual recovery increase of ~$30MM.

Education

  • Indian Institute of Technology, Roorkee

    Bachelor of Technology - BTech, Chemical Engineering

  • Alwar Public School

    Senior Secondary

    2002 — 2010

  • St johns sr sec school (C.B.S.E)

    High school, science(PCM)

    2010 — 2012

  • Indian Institute of Technology, Roorkee

    Bachelor of Technology, Chemical Engineering

    2012 — 2017

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Saransh Singhal — Senior Manager (Us Credit Collections Strategy) at American Express in Gurugram, HR, IN | Unifers