Saran R
ServiceNow Senior Consultant at EY | CAD | CIS-DF(CMDB CSDM) | ITSM | ITOM | SecOps | HRSD | Integrations | Service Portal development
- Role
- Senior Consultant at EY
- Location
- Coimbatore, TN, IN
- LinkedIn followers
- 500 followers
About Saran R
ServiceNow Developer with 2+ years of hands-on experience in building scalable, secure, and user-centric applications on the Now Platform. Currently working as an Analyst at Lennox India Technology Centre, I specialize in ITSM, ITOM, CMDB, Custom App Development, Service Portal, IntegrationHub, and CSDM implementations.Certified as a ServiceNow Certified Application Developer (CAD), I have developed and delivered solutions across various domains like Facilities, Finance, HR, and ITSM using App Engine Studio, Scripted REST APIs, and CMDB best practices. I\'m passionate about process automation, clean code, and creating intuitive user experiences. Key Skills & Expertise: ServiceNow Platform Development – Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions Service Portal – Custom widgets, SPModal, ng-model, UI Pages Integrations – Scripted REST APIs, MID Server, IntegrationHub, OAuth 2.0 Data Handling – Import Sets, Transform Maps, GlideImportSet API, JSON/XML data processing, Data Stream Custom Applications – App Engine Studio, Scoped Apps, Access Controls, Flow Designer🧩 CMDB & CSDM – CI Class modeling, Relationship management, Reference Qualifiers Automation – Scheduled Jobs, Fix Scripts, Inbound/Outbound Email Handling, Workflows Scripting – GlideRecord, GlideAjax, GlideSystem, GlideAggregate Performance Optimization – Script debugging, ACL tuning, View design Security – ACL, IP restrictions, Base64 encryption for secure file handling Currently exploring:ServiceNow HRSD and AI-powered automation to extend my impact in enterprise service management.Let’s connect if you’re looking for someone who blends technical depth with a problem-solving mindset to deliver real-world ServiceNow solutions
Experience
Senior Consultant
Jan 2026 — Present · Coimbatore, IN
Education
Sri Ramakrishna Engineering College
Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering
2019 — 2023
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