Sara Newton-Mahony

About Sara Newton-Mahony

I build the operational foundations that help companies scale sustainably—without sacrificing delivery, margins, or customer experience. As a Director of Operations with experience across both hardware and SaaS environments, I work at the intersection of physical product execution, recurring revenue, and cross-functional business operations.My focus is turning complexity into scalable systems. I align people, processes, and data across Engineering, Manufacturing, Finance, and Go-to-Market teams to improve execution, strengthen visibility, and support growth. Whether the challenge is global logistics, systems design, compliance, customer operations, or launch readiness, I build the structures that help organizations scale with more clarity and less friction.My experience includes leading initiatives across:Hardware + SaaS Operations — Managing the full operational lifecycle from manufacturing, international certification, and supply chain logistics through subscription workflows, customer delivery, and recurring revenue support.Revenue & Business Operations — Streamlining end-to-end processes so data flows cleanly from point of sale through fulfillment, onboarding, retention, and renewal.Systems & Governance — Implementing and optimizing business systems, operational workflows, and compliance frameworks, including CRM architecture, process controls, and SOC 2 readiness.Strategic Planning & Financial Operations — Supporting growth through budgeting, forecasting, operational planning, and cross-functional decision-making tied to company priorities and product expansion.Core strengths include operational strategy, cross-functional leadership, global supply chain and logistics, process improvement, RevOps, compliance, systems implementation, and scalable team operations.I also share practical playbooks on operations, customer experience, and scaling systems through my blog, Chaos Managed (saravschaos.com) BA, Sociology — University of California, Irvine

Experience

1. Director of Operations

   Safehub

   Apr 2025 — Present

Education

• University of California, Irvine Division of Continuing Education

  Project Management Certificate Program, Project Management

  2015 — 2016

• UC Irvine

  Bachelor’s Degree, Sociology

  2006 — 2010

Skills

• Community Outreach
• Microsoft Word
• Strategic Planning
• Volunteer Management
• Microsoft Excel
• Powerpoint
• Tutoring
• Salesforce.com
• Teaching
• Curriculum Development
• Event Planning
• Public Speaking
• Sales
• Customer Service
• Curriculum Design
• Fundraising
• Classroom
• Recruiting