Saran Kumar Chandrasekar
Innovating CX in Trust & Safety | Transforming Processes to Combat Scams & Hacks
- Role
- AVP Business Transformation at Accenture in India
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Saran Kumar Chandrasekar
Unleashing operational excellence is my belt and butter! As an LSS Black Belt, I thrive on streamlining processes, building high-performing teams, and automating operations processes. Process Optimization & Automation – Driving process excellence by identifying bottlenecks and eliminating inefficiencies. Operational Strategy & Execution – Developing and implementing strategies that maximize productivity and ensure sustainable growth. Team Building & Leadership – Cultivating high-performing teams that thrive in fast-paced, dynamic environments. Data-Driven Decision Making – Leveraging strong analytical skills to identify process leakages and implement targeted improvements. Process Automation & Digital Transformation – Reducing manual effort, improving accuracy, and accelerating turnaround times through technology-driven solutions. Collaboration & Stakeholder Engagement – Effective communicator skilled at fostering cross-functional collaboration for successful initiatives.
Experience
AVP Business Transformation
Nov 2024 — Present · Hyderabad, IN
Officially adding one more title to the LinkedIn resume—but I’m still the same problem-solver, just with a fancier nameplate. After a year of driving impact in these areas, it’s now official-Expanded Vertical Leadership: I’ve added more verticals under my purview, managing a dynamic team of specialists and managers while crafting strategic initiatives for our client- Stakeholder Influence: Influencing key stakeholders—from vendor & workflow managers to product teams—by sharing high-impact insights that secure alignment and drive transformative change-Strategic Program Management: Leading initiatives that enhance operational efficiency, improve customer outcomes, and align with our business goals-High-Impact Transformation: Create and executing initiatives focused on process optimization, redesign, and addressing tooling inefficiencies to boost both customer experience and operational metrics.
Education
Bangor University
Master of Business Administration - MBA, Banking and Financial Support Services
Skills
- Customer Service
- Microsoft Excel
- Management
- Team Building
- Recruiting
- Finance
- Microsoft Office
- Negotiation
- Financial Analysis
- Teamwork
- Team Management
- Business Development
- Microsoft Word
- Team Leadership
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