Sarah Witzigreuter

About Sarah Witzigreuter

I am the Assistant Vice President of Product Management for Claims at CNA Insurance, one of the largest commercial property and casualty insurers in the U.S. I am a Certified SAFe® 6 Agilist demonstrating my commitment to agile product development and delivery. With over 10 years of product management experience and over 20 years of insurance experience, I have a deep understanding of voice of the customer, product development lifecycle, and claim handling.I\'m passionate about agile development and delivery with a history of helping people and organizations transition between different development methodologies.

Experience

1. Assistant Vice President Product Management

   CNA Insurance

   Sep 2020 — Present · Chicago, IL, US

   Lead 14 product managers, product owners, and production support staff through the transition from waterfall to SAFe agile development and delivery. Develop and evangelize the vision for the claims portfolio, responsible for the claims technology roadmap and prioritization of projects, products, and feature sets. Collaborate with business stakeholders, from frontline operations staff to the C-Suite Officers, on priorities and feature delivery. Additional responsibilities include:• Lead 7 TPA Data Management & RMIS staff to improve workflow and efficiency.• Partner with Information Technology staff and leadership to balance IT needs, tech debt, and desired business outcomes.• Lead and influence buy, build, or partner decisions.• Promote a healthy team culture.• Mitigate risks and communicate effectively with appropriate teams.Projects delivered: • API suite including first notice of loss, policy API, and financial interface. • Digital payment disbursement integration with SaaS vendor.• Data aggregator integration with financial API • Risk Management Information System selection, business case approval, contract execution, and development. • Business case development and approval for claim application upgrade from aging on-premise solution to greenfield-cloud approach.

Education

• University of Illinois Urbana-Champaign

  BA, Economics

  1995 — 1999

• American Educational Institute

  Senior Claims Law Associate, Claims Law

  2003 — 2005

Skills

• Settlement
• Change Management
• Claim
• Subrogation
• Change Leadership
• Training
• General Insurance
• Teamshare
• Teamsite
• Six Sigma Black Belt
• Waterfall Methodology
• Liability
• Leadership
• Simplification of Complex Communication
• Training Delivery
• Insurance
• Communication
• Personal Injury
• Claim Investigation
• Six Sigma
• Microsoft Office
• Project Management
• Claims Management
• Ms Office Suite
• Management
• Workers Compensation
• Property & Casualty Insurance
• Legal Liability
• Business Objects