Sarah Wahlig

About Sarah Wahlig

Accomplished leader with 15+ years experience and a proven track record of driving organizational growth and digital transformation. Skilled in aligning strategy with execution, scaling technologies and directing complex high-impact initiatives. Champion innovation through emerging technologies such as cloud, automation and AI to enhance efficiency and create seamless customer-centric experiences. Leadership approach is rooted in transparency, empowerment and a culture of continuous improvement.

Experience

1. Sr Manager, Product Engineering & Delivery

   Exelon

   May 2024 — Present · Philadelphia, PA, US

   Drives a customer-centric, SaaS-focused digital portfolio across a multi-utility enterprise serving 10.7M customers. Accountable for a $30-$40M annual portfolio. Champions advancement by capturing and analyzing the voice of the customer and guiding teams through structured best practices in UX/UI design, architecture, engineering, DevSecOps, and cybersecurity – resulting in increased customer satisfaction (CSAT), reduced customer effort and operational savings.

Education

• Wilmington University

  B.S., Multimedia Design

  2008 — 2010

• Wilmington University

  M.S., Managment of Information Systems of Technologies

  2010 — 2011

Skills

• Business Relationship Management
• Change Management
• Resource Management
• Program Management
• Healthcare Information Technology
• Detailed Organization
• E-Learning
• Management
• Team Building
• Risk Analysis
• Project Management
• Agile & Waterfall Methodologies
• Curriculum Design
• Process Improvement
• Quality Assurance
• Web Design
• Vendor Management
• Communication
• Microsoft Office
• Sharepoint
• Training
• Healthcare
• Instructional Design
• Sap Crm
• Final Cut Pro
• Project Planning
• Adobe Creative Suite
• Crm