Sarah Thornton
Group Learning & Development Manager @Sarova Hotels
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WORK HISTORY
Group Learning & Development Manager @Sarova Hotels
GB
LMS Super User, consistently maintaining 95% compliance.• Designed and delivered internal training programmes and workshops.• Adapted in-person training for online delivery.• Structured planning and recording training.• Structured SOP record-keeping across departments.• Managed apprenticeship programmes via the UK Government Levy.
EDUCATION
Royal Holloway, University of London
BA English and Creative Writing
Love your coaching
Level 7 ILM, Executive coaching and mentoring
MHFA England
Instructors Course, Mental Health First Aid
Richmond Adult Community College
, Education
Brooklands College
, Hospitality
Royal Society for Public Health
Level 3, Mental Health First Aid
University of Westminster
Certificate of Education, Education
SKILLS
ABOUT SARAH THORNTON
An experienced Learning and Development professional with a strong background in hospitality, coaching, and education. I have worked across front and back-of-house roles since the age of 15, developing a deep understanding of people, service, and performance. With a recently completed BA in English & Creative Writing, I bring strong communication, creative thinking, and mentoring skills to every role.Confident, calm, and self-motivated, I thrive in collaborative environments and am passionate about helping individuals and teams grow. Known for being reliable, positive, and highly organised, I consistently deliver results that support both employee engagement and business goals.
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