Sarah Downes

About Sarah Downes

Health & Welfare Analyst II with over a decade of experience at Sutter Health, specializing in the administration and programming of health and welfare benefit plans for a workforce of over employees. Proficient in managing relationships with key vendors such as SutterSelect, VSP, Delta Dental, and HeathEquity to ensure seamless implementation and maintenance of comprehensive benefit programs. Adept at designing and auditing employee benefits plans tailored to union and non-union populations, with a focus on alignment with organizational goals and compliance standards. Committed to fostering collaboration and enhancing employee satisfaction through efficient benefit solutions and streamlined processes.

Experience

1. Health & Welfare Analyst Ii

   Sutter Health

   Sep 2015 — Present

   Provide analytical support for the implementation and administration of health and welfare benefit programs for over employees. • Manage client relationships with key partners including SutterSelect, VSP, and Delta Dental, ensuring seamless service delivery. • Develop and programmed plan designs tailored to the needs of union-represented and non-union represented employees, enhancing overall employee satisfaction.• Extensive knowledge building benefits eligibility and benefits offerings within the Willis Towers Watson MyBenefits platform

Education

• Sierra College

  AA, Liberal Arts, Psychology

Skills

• Crm
• Sales Operations
• Customer Retention
• Retail
• Business Development
• Leadership
• Marketing
• Social Media
• Human Resources
• Merchandising
• Account Management
• Analytical Skills
• Management
• Team Building
• Team Leadership
• Salesforce.com
• Strategic Planning
• Employee Wellness Programs
• Accounts Payable
• Customer Satisfaction
• New Business Development
• Employee Wellness
• Purchasing
• Project Management
• Sales Process
• Customer Service
• Sales
• Employee Engagement
• Customer Relationship Management (Crm)
• Time Management
• Health Education