Sarah Y. Simandl
Client Relationships | Organizational Development | Cross-functional Team Leadership
- Role
- Director of Operations at Scholtz & Company Llc
- Location
- Stamford, CT, US
- LinkedIn followers
- 500 followers
About Sarah Y. Simandl
Senior operations leader with 20-plus years of experience building and strengthening…
Experience
Director of Operations
May 2021 — Present · US
Coordinated and managed various projects, including company relocation, software research and onboarding, vendor selection, website development, design thinking, and rebranding.• Built rapport and ensured maximum satisfaction by offering exceptional and personalized service to 176 clients. Maintain those relationships by bringing a white-glove approach to the client\'s overall experience. • Optimized our systems and procedures, significantly improved our operational efficiency, resulting in better performance, billing, reporting, and more frequent and higher-quality client updates. These improvements drove us ahead of the competition and provided our clients with the best possible service.• Provided leadership to a team of three, resulting in a work environment that fostered collaboration, efficient task delegation, and a positive, influential workplace culture.
Education
St. Lawrence University
Bachelor of Arts (BA)
Skills
- Contract Negotiation
- Team Builder
- E-Commerce
- Strategic Planning
- Membership Growth
- Leading Change
- Marketing Strategy
- New Business Development
- Microsoft Word
- Microsoft Excel
- Social Media
- Public Relations
- Program Management
- Hospitality
- Hospitality Management
- Event Management
- Business Development
- Leadership
- Public Speaking
- Restaurants
- Property Renovation
- Catering
- Effective Communication
- Communication
- Sales
- Management
- Team Building
- Revenue Analysis
- Change Management
- Merchandising
- Social Networking
- Operational Turnaround
- Membership Relations
- Ecommerce
- Event Planning
- Food & Beverage
- Strong Organizational Skills
- Customer Service
- Guest Service Management
- Hospitality Industry
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