Sarah Shaik
MHLS Advisor@Amazon | Due diligence | BSc Computer Science | Client Communication | Backend Support | Data & Process Optimization
- Role
- Mhls Advisor at Amazon
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Sarah Shaik
Computer Science graduate with strong academic credentials (8.72 CGPA) and a passion for backend operations, learning support, and client service. I bring hands-on experience in data handling, event coordination, and stakeholder communication through my volunteer work with international education fairs and academic projects.Certified in Advanced Excel and Digital Marketing, I am proficient in navigating the MS Office Suite, SQL, HTML/CSS, and various data management systems. My strengths include professional communication, team collaboration, and process coordination — making me well-suited for analyst roles that blend operations and client engagement.Currently seeking entry-level roles where I can contribute to efficient backend processes, client support, and cross-functional collaboration in a fast-paced environment
Experience
Mhls Advisor
Oct 2025 — Present · Hyderabad, IN
Reviewed and assessed case data, documentation, and system records to ensureaccurate, policy- compliant outcomes.• Independently resolved 85-90% of cases using structured analysis, criticalthinking, and evidence- based decision-making.• Managed escalated (L2) cases by evaluating risk, compliance impact, andappropriate resolution pathways.• Handled time-sensitive cases with limited information while maintaining 100%documentation accuracy in internal systems.• Partnered with Compliance, Payroll, and Operations teams to resolve cross-functional issues and mitigate risks.• Maintained audit-ready records, adhered to SOPs, and ensured regulatory-alignedprocessing standards.• Achieved 98%+ SLA and quality compliance while supporting stakeholders acrossglobal time zones.• Identified process gaps and contributed to workflow improvements to enhanceefficiency and case quality.
Education
Osmania University, Hyderabad
Bachelor of Science - BS, Computer Science
Villa Marie Degree College
Bachelor's degree, Computer Science
Avinash College of Commerce - India
High School , Accounting and Finance
2020 — 2022
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.