Sarah Miller
Design & UX Research Strategist / MBA, Design Strategy
- Role
- Senior Research and Testing Strategist at Instrument
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
About Sarah Miller
I’m a design and UX researcher who has developed and delivered insights for world-leading…
Experience
Senior Research and Testing Strategist
Apr 2022 — Present · Portland, OR, US
Design and execute qualitative and small-scale quantitative research, translating insights into actionable recommendations for design and strategy teams- Collaborate with producers, designers, writers, and developers to deliver relevant, user-centered research- Lead research initiatives from participant recruitment and survey design to moderation, data analysis, and reporting- Identify and compile industry-specific trend presentations with associated strategic opportunitiesSelected Engagements:Consumer Mindset & UX Research for leading AI Company - Insights have influenced the site experience for over 2 billion monthly; Led multi-phase research to align consumer mindset insights with UX improvements, guiding site design. Insights informed the recent website launch, praised by the company founderBrand Positioning Research for leading On-Demand Delivery Service- Insights impacted over 160 million users through improved brand positioning; Delivered rapid-turnaround insights on consumer drivers and trends, enabling the team to refine strategy and brand positioningCultural Insights Committee Development (Internal Initiative)- Co-designed and launched an internal cultural insights program, providing teams with contextual guidance at project inception to improve strategy and secondary research
Education
Willamette University
Bachelor of Arts (B.A.), Fine and Studio Arts
2007 — 2011
California College of the Arts
Master of Business Administration (MBA), Design Strategy
2015 — 2017
Skills
- Video Production
- Customer Relationship Management (Crm)
- Art Education
- Adobe Creative Suite
- Visual Thinking
- Laser Cutter
- Graphic Design
- Customer Experience
- Management
- Microsoft Office
- Social Media
- Shopify
- Business Strategy
- Design Thinking
- Figure Drawing
- Sewing
- Curriculum Development
- Welding
- Waterjet
- Design Strategy
- Photography
- Design Research
- Human-Centered Design
- Curriculum Innovation
- Quickbooks
- Business Growth Strategies
- Creative Strategy
- Leadership
- Jewelry Design
- Shipstation
- Metal Fabrication
- Pattern Design
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