Sarah Roberts
Global Chief of Staff @ LinkedIn | Strategic Thought Leader | Tech Social Impact (CSR) | Dare to Lead Facilitator | Amazon & Microsoft Alum | Mom of 3
- Role
- Global Chief of Staff Empowering Excellence in Customer Success and Insights at Linkedin
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Sarah Roberts
As the Chief of Staff within the Global Customer Success Organization at LinkedIn, I am responsible for driving excellence and maximizing impact through strategic leadership and collaboration. My role revolves around orchestrating the seamless alignment of our customer success initiatives and strategies, with a keen focus on optimizing outcomes. I facilitate the implementation of strategic initiatives aimed at empowering and transforming the lives of our members by connecting them with economic opportunities. I leverage LinkedIn\'s products and technology to foster diversity hiring, military and veteran transition, and early-career development. I am a certified Dare to Lead Facilitator, and a proud alum of Amazon and Microsoft. I am an energetic servant leader, committed to creating pathways for individuals to thrive professionally and personally.
Experience
Global Chief of Staff Empowering Excellence in Customer Success and Insights
Apr 2022 — Present · Seattle, WA, US
As the Chief of Staff within the Global Customer Success Organization at LinkedIn, I am dedicated to driving excellence and maximizing impact through strategic leadership and collaboration. My role revolves around orchestrating the seamless alignment of our customer success initiatives and strategies. With a keen focus on optimizing outcomes, I spearhead the development and execution of comprehensive programs and processes.I am a passionate advocate for our customer success vision, and work closely with cross-functional teams to identify opportunities for improvement and innovation. I facilitate the implementation of strategic initiatives aimed at enhancing collaboration and excellence within the organization. Through effective communication, relationship-building, and strategic planning, I strive to empower teams to achieve their full potential.
Education
Gonzaga University
MA, Organizational Leadership
Gonzaga University School of Leadership Studies
MA , Organizational Leadership | Servant Leadership
United States Military Academy at West Point
B.S., Environmental Science & Engineering
Skills
- Program Management
- Sourcing
- Vendor Management
- Budgets
- Government
- Personnel Management
- Organizational Leadership
- Team Building
- Management
- Social Networking
- Onboarding
- Policy
- Command
- Change Management
- Strategy
- Recruiting
- Staff Development
- Human Resources (HR)
- Project Management
- Coaching
- Analysis
- Talent Acquisition
- Social Media
- Process Improvement
- Interviews
- Project Planning
- Leadership Development
- Organizational Effectiveness
- Workforce Planning
- Human Resources
- Budgeting
- Leadership
- Employee Relations
- Strategic Planning
- Time Management
- Entrepreneurship
- Business Strategy
- Talent Management
- Conflict Resolution
- Applicant Tracking Systems
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