Sarah Phelps
Managing Director, Astronaut & Customer Experience | Hospitality at BLUE ORIGIN
- Role
- Managing Director, Astronaut Sales, Commercial Partnerships, and Customer Experience & Hospitality at Blue Origin
- Location
- Kent, WA, US
- LinkedIn followers
- 500 followers
About Sarah Phelps
Sarah Phelps is the Vice President of Games Hospitality for the United States Olympic & …
Experience
Managing Director, Astronaut Sales, Commercial Partnerships, and Customer Experience & Hospitality
Sep 2018 — Present
Created the end-to-end customer journey for customer space travelers on Blue Origin\'s suborbital New Shepard vehicleExecuted the Astronaut Experience for twelve human flights including spearheading planning for Blue Origin’s All Female Flight (64 Astronauts) and countingBuilding the customer experience for Blue Origin\'s orbital vehicle New Glenn and a multi-use commercial space station, Orbital ReefDriving the Astronaut Sales Team, building sales pipelines through special events and personnel development to increase New Shepard Astronaut SalesManaging the Customer Experience team with members located in seven different locations across time zones.Directing corporate partnership strategy and building partner relationshipsClub Ambassador for Blue Origin\'s non-profit Club for the FutureFounding member of Blue Origin’s Business Resource Group, New Fisher, aiming to support parents
Skills
- Event Planning
- Social Networking
- Event Management
- French
- Contract Negotiation
- Customer Service
- Hospitality Industry
- Hospitality
- Public Speaking
- Public Relations
- Fundraising
- Social Media Marketing
- Hospitality Management
- Nonprofits
- Operations Management
- Marketing
- Strategic Planning
- Hotels
- Social Media
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