Sarah Palmer

IT Operations & Cloud Support | System Implementation | SaaS | Risk & Compliance Technology | Turning Complex Problems into Seamless Solutions ✨

Role
Technical Implementation Specialist at Newvue.Ai
Location
Dayton, OH, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Sarah Palmer

Detail-oriented IT professional specializing in application and software support with a strong foundation in cloud technologies and cybersecurity. Brings over 5 years of experience in customer-facing technical roles, supporting end-users, troubleshooting complex software issues, and collaborating with cross-functional teams. Skilled in incident resolution, root cause analysis, and maintaining high levels of customer satisfaction. Experienced with compliance and security standards in technical environments. A quick learner and clear communicator with a passion for improving user experiences and driving system reliability.I am passionate about security and network infrastructure and I have CompTIA Network+ and Security+ certifications. I have a demonstrated history of working in the IT and healthcare industry, having previously worked as an Application Support Specialist at Roeing IT Solutions and a Chemical Dependency Therapist at CRN Healthcare, Inc. In both roles, I adhered to HIPAA and privacy laws and safeguarded client information. I am a relator, an analytical thinker, a positive person, a responsible worker, and a connector. I enjoy learning new skills, solving problems, and collaborating with others. I am always looking for opportunities to grow and improve myself and my work.Feel free to contact me directly at s••••••••@gmail.com

Experience

  1. Technical Implementation Specialist

    Newvue.Ai

    Feb 2026 — Present

Education

  • Ivy Tech Community College

    Associate of Arts - AA, General Studies

  • Clark State College

    Associate of Science - AS, Social Work

    2019 — 2021

  • Eleven Fifty Academy

    Cyber Security, Cyber Security

    2021 — 2021

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Sarah Palmer — Technical Implementation Specialist at Newvue.Ai in Dayton, OH, US | Unifers