Sarah Neiswonger

About Sarah Neiswonger

Esteemed Senior Manager with robust career leading customer security and content…

Experience

1. Senior Customer Security Manager

   GoDaddy

   Jan 2019 — Present

   Continued track of internal advancement to lead Customer Security operations within company’s Information Security division. Engage strategies to create effective security programs, ensuring compliance with industry regulations and best practices. Manage key structures and partnerships critical to supporting international executives and more than 5K employees across the enterprise. Interface with teams across functions to create solutions for mitigation of escalated customer experiences. • Concurrently engaging four verticals with 20+ staff and acting Chief of Staff for 50+ staff across eight verticals. • Delivers multiyear, multimillion dollar investment and growth strategies at ft view with detailed milestones. • Pinpointed sources of risk in systems and structures and introduced new initiatives to enhance overall security awareness while also refining core security policies and processes. • Created new business partner program for Care & Services Organization, yielding major reduction in security gaps alongside increased compliance across global operation. • Headed restructuring of company’s Digital Crimes Unit, driving improved outcomes including reduction in SLAs to under 48 hours and 50% reduction in duplicated efforts. • Introduced policies specific to consumer protection and child safety to better position operation for alignment of internal standards with external best practices; personally championed dedicated Child Safety Team to remediate service gaps, working closely with subject matter experts to create playbook.

Education

• Maricopa Community Colleges

  Associate of Arts and Sciences - AAS, Criminal Justice/Police Science

  2005 — 2008