Sarah M.

About Sarah M.

Dynamic professional with expertise in leading marketing initiatives to drive brand…

Experience

1. Marketing Program Manager, Loyalty and Financial Services

   Overstock

   Aug 2022 — Present

   Define, optimize and manage on-going customer-facing value proposition for program areas - Define and execute marketing plans for all areas - Collaborate with marketing channels and external agencies/service providers in definition and executing marketing plan - Analyze, model, trend and interpret customer data using analytics and customer research to monitor the success of these programs and correct course accordingly - Responsible for connecting program initiatives through the management of schedules, resources, milestones, timelines, accountability, communication and following through - Ensuring program initiatives achieve anticipate customer results - Drive schedule adherence, motivate and enthuse program team members to achieve target dates - Collaborate and manage communications - Manage complex projects as needed

Education

• Weber State University

  Bachelor of Business Administration (B.B.A.), Business Administration and Management

  2010 — 2012

• Weber State University

  Master's degree, Professional Communication

  2017 — 2018

Skills

• Public Speaking
• Leadership Development
• Training
• Customer Service
• Team Building
• Data Analysis
• Volunteer Management
• Fundraising
• Higher Education
• Volunteering
• Management
• Social Networking
• Program Development
• Events Coordination
• Teaching
• Community Outreach
• Powerpoint
• Outlook
• Event Planning
• Access
• Microsoft Word
• Research
• Leadership
• Team Leadership
• Nonprofits
• Social Media
• Microsoft Office
• Microsoft Excel