Sarahlynn Nichols

Customer Security and Privacy Assurance / Customer Trust Professional

Role
Senior Technical Program Manager, Customer Trust at Confluent
Location
Lincoln, NE, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Sarahlynn Nichols

I\'ve worked in SaaS security and privacy assurance since 2012 (and in tech for nearly 20) and I have learned something new every day of my career. I started out in journalism, public relations and communications; moved into online publishing and editing; and then, in the era of SaaS and of GDPR, I built up strength in SaaS security assurance and privacy compliance. In recent years I\'ve exercised leadership skills in strategy and operations; data collection, analytics, and insights; managed diverse teams of security and privacy consultants around the globe; built alignment through up, down, and lateral cross-functional partnerships; and delivered consistent, productive, innovative solutions to business problems.

Experience

  1. Senior Technical Program Manager, Customer Trust

    Confluent

    Nov 2024 — Present

    Responsible for establishing trust and for supporting security and compliance assurance and initiatives related to acquiring and maintaining customer relationships. Oversee and execute security, privacy, resilience and compliance customer risk assessments, contract reviews and negotiations, and externally facing communications with customers.

Education

  • Southwest Baptist University

    B.A.

  • Missouri State University

    M.A.

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Sarahlynn Nichols — Senior Technical Program Manager, Customer Trust at Confluent in Lincoln, NE, US | Unifers