Sarah MacKay
VP, People & Culture @Mediavalet
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WORK HISTORY
VP, People & Culture @Mediavalet
Vancouver, BC, CA
I lead People & Culture strategy at MediaValet, building the high-trust, high-performance foundations that enable our teams to thrive. I champion transparency, employee voice, and leadership alignment, using data-driven insights and clear communication to elevate engagement and strengthen culture through meaningful change. As a strategic advisor to the executive team, I help shape the people practices that support growth, resilience, and long-term organizational health- Championed inclusive, values-driven people practices in a Private Equity-backed SaaS context, ensuring teams felt informed, supported, and invested in the company\'s direction- Rebuilt trust and strengthened employee experience, raising engagement results by 16 points (49 → 65) and increased eNPS by 37 points (-12 → +25) within one year—marking the company’s strongest people metrics in years- Fostered a culture of clarity, communication, and connection while supporting leadership during organizational change, restructuring, and the company’s first-ever acquisition- Elevated the employee voice by implementing continuous feedback loops, transparent action plans, and regular People Leader enablement sessions- Advisor to the CEO and executive team on organizational effectiveness, talent strategy, and cultural resilience through change
EDUCATION
The University of British Columbia
Bachelor of Arts, Theatre and Commerce
American Musical and Dramatic Academy
Musical Theatre
British Columbia Institute of Technology
Certificate, Human Resource Management
SKILLS
ABOUT SARAH MACKAY
A LITTLE BIT ABOUT ME:I champion a “people-first” approach to foster an environment in which employees feel empowered to do their best work, and supported in their whole lives.WHAT I VALUE:> Empathy - I seek to understand others’ perspectives, emotions, and situations without judgement and from a place of deep caring.> Integrity - I strive to build a foundation of trust, transparency, and accountability in all my interactions.> Humility - I recognize the contributions of others in my success. I’m grateful for the feedback I receive and use it as an opportunity to push myself to be better.> Empowerment - I believe each of us is creative, resourceful, and whole. We possess unique talents to drive innovation when we’re supported by an environment in which we can do our best work.> Curiosity - I love getting to know and understand someone as an individual. I’m also interested in new ways of doing things, unusual approaches, and have a continual thirst for learning.
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