Sarah-Louise Horne

Uki Training Events Lead - Change Specialist Consultant @Accenture

London, GB

Delivered comprehensive training to internal partners, employees and both global and local HR Partners, ensuring their readiness to navigate upcoming changes and effectively support fellow employees. • Improved the UKI Employee Experience, I revamped existing platforms for employees, developed informative job aids and Workday instructional videos, aimed at assisting employees in adapting to the recent changes. This resulted in a remarkable 40% decrease in employee queries (April ’22 to April ’23) and 45% surge in employee self-service. • Took charge of producing the UKI Employee Experience Metrics report upon project launch, harnessing Adobe Analytics to quantify achievements to showcase to the client team leadership and key stakeholders. • Devised and implemented a skill set matrix and career progression roadmap for the UKI Payroll Team, fostering professional growth and proficiency within the client organisation and setting out a best practice example for other market unit payroll client teams to utilise in the future. • Established timely communications for Employees and Internal Partners, including a bi-monthly newsletter, ensuring project awareness and alignment. • Mentor for colleagues across UKI.

The Henley College

A-levels, Photography, Drama and Media Studies

London Metropolitan University

Bachelor of Arts (BA), Music Industry and Events Management, 2:2