Sarah Hayes

About Sarah Hayes

Innovative mindset with strong analytical skills. Proven troubleshooting and problem solving skills. Extensive experience in Architecture, deployment, and support of Distributed systemsmanagement tools. I have 10+ years of experience working with Tivoli tool sets. Experience with all phases of IT life-cycle from Architecture, deployment, to steady state support of Large and small environments. Great flexibility to integrate many different tool sets into a single environment to meet customer’s needs and for cost savings. Experienced at leading a team, working with clients and adapting to new technology and processes.Excellent mentoring and training skills, problem solving skills, and documentation skills. 10+ years of experience working in I/T and a degree in computer science.Key Skills IBM Tivoli Monitoring (ITM) 6.1 - 6.3, Netcool omnibus,Netcool probes, ITCam,MQ monitoring, Monitoring for DB2, Tivoli Framework, Tivoli DM, IBM Tivoli Monitoring 5, Tivoli Inventory and remote control. Tivoli TEC and prolog rulebase writing. Scripting skills in Shell and Perl.TSMKnowledge and support of DB2, Unix/ AIX system administration, windows and Linux support.Job HistoryIBM 01/1994 - 06/2015

Experience

1. System Management Specialist

   Kyndryl

   Jul 2022 — Present · Boulder County, CO, US

Education

• University of Northern Colorado

  Bachelor's degree, Computer Science

  1993 — 1995

• University of Northern Colorado

  BS, CS

  1992 — 1995

Skills

• Aix
• Solution Architecture
• Enterprise Architecture
• High Availability
• Integration
• IT Strategy
• Itil
• Websphere
• Disaster Recovery
• Data Center
• Ibm Tivoli
• Virtualization
• Solaris
• Db2
• IT Operations
• Ibm Aix
• Websphere Application Server
• Cloud Computing
• Servers
• Storage
• Operating Systems
• Netcool
• Service Delivery
• Tsm
• Itil Certified
• Storage Area Networks
• Soa
• System Deployment
• Architectures
• C++
• C
• Perl
• Omnibus
• Unix Scripting
• Architecture
• Shell Scripting