Sarah Letham
Senior UX Researcher at Lowe\'s | Master\'s in Human Factors
- Role
- Senior User Experience Researcher at Lowe's Companies, Inc.
- Location
- Orange County, CA, US
- LinkedIn followers
- 500 followers
About Sarah Letham
Professional senior researcher specializing in qualitative methodologies. Over eleven…
Experience
Senior User Experience Researcher
Nov 2021 — Present
Spearhead discovery research, concept testing, and usability evaluation of product features.Deliver impactful presentations on key research findings and recommendations, driving stakeholder buy-in for proposed design changes.Within six months, increased revenue at checkout by $33M due to research-driven design improvements.Influence product roadmaps with compelling evidence-based arguments that showcase the business value of product recommendations.Mentor junior researchers on effective qualitative and quantitative methods while fostering an environment of skill development and professional growth.
Skills
- Consumer Behaviour
- Powerpoint
- Microsoft Excel
- Html
- Ethnography
- Spss
- Human Computer Interaction
- Customer Service
- Survey Design
- Creative Problem Solving
- Microsoft Office
- Project Management
- Quantitative Research
- Marketing Research
- Jira
- Microsoft Office 2003
- Leadership
- Market Research
- Editing
- Data Analysis
- Gimp
- Data Collection
- Business Process Improvement
- Advertising Research
- Adr Script Adaptation
- Interviews
- Word
- User Experience
- Collaborative Solutions
- Wireframing
- Writing
- Survey Research
- Qualitative Research
- Process Management
- Research Design
- Customer Insight
- Strategic Planning
- Typing
- Analysis
- Usability Testing
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