Sarah L.

Digital Marketing | Marketing Operations | Business Management | Program Management

Role
Engagement Manager at Teleion
Location
Seattle, WA, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Sarah L.

With over 11 years of professional experience, currently focused on operational strategy…

Experience

  1. Engagement Manager

    Teleion

    Jul 2021 — Present

    Engagement Manager | Starbucks | January 2022 - Present• Resourcing & People Management - Coordinate with LT to deliver accurate and timely resource identification, allocation, on-boarding, utilization, and forecasting. Conduct 1:1s and supervise the performance of assigned project team members. Provide growth-focused coaching and mentoring to engagement team members.• Culture Building - Work with team members and practice directors to craft a local culture that supports company values and creates an atmosphere that people want to be a part of aiding talent attraction, retention, and commitment. Enable a safe, supportive environment that promotes hard work, collaboration, and a willingness to do whatever it takes to ensure customer and team success.• Negotiate and create SOWs and invoices• Deliver Technical/Operational Solution and Operations for the Engagement via: Validation of intended Customer technical outcomes, supporting requirements & logical design; Estimation & tracking of resource time allocation; QA of logical design through code complete production ready solution; Ongoing operational execution, monitoring & support of production solution; Facilitate knowledge transfer to client or operational stakeholdersProgram Manager | Amazon GREF | July 2021 - January 2022• Supported the Vendor Support Office (VSO) for the contracts and Accounts Payable (AP) teams. • Effectively managed and classified contracts and purchase orders.• Created and managed the supplier validation checklist for blue badges. • Created process guide for the transition of scope for the event labor teams.

Education

  • University of Washington

    B.A.

    2004 — 2008

Skills

  • Microsoft Word
  • Outlook
  • Microsoft Office
  • Management
  • Troubleshooting
  • Budgets
  • Data Analysis
  • Strategic Planning
  • Project Management
  • Customer Service
  • Access
  • Leadership
  • Program Management
  • Tfs
  • Ms Project
  • Training
  • Sharepoint
  • Powerpoint
  • Microsoft Excel
  • Crm

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Sarah L. — Engagement Manager at Teleion in Seattle, WA, US | Unifers