Sarah Huffman

About Sarah Huffman

Hello! I have over 15 years of experience in the project management space with a focus on B2B. I have a proven track record of successful project delivery, an ability to improve project management practices, and substantial team leadership experience with a focus on team development in the B2B agency space. Program/Project Management: Strong skill-set managing marketing programs and projects. Ensures timeline and budgetary adherence, oversees the entire program including project life-cycle and seamlessly organizes, delegates and procures needed resources for an optimal outcome. Fosters and builds client relationships, utilizes effective communication, gathers pertinent data and is successful as chief contact and resolution specialist. Strategically integrates proactive technologies, ensures superb quality, monitors progress and makes changes accordingly to obtain company goals and objectives.Account Management:In my current fractional role as Head of Account Management, I lead the systems and routines that ensure active client engagements are well-supported from kickoff through renewal. I focus on client lifecycle management, overseeing onboarding, communication, and retention processes while serving as a point of escalation for delivery concerns. I collaborate with sales and delivery leaders to ensure a seamless sales-to-service handoff and sustained project momentum. My role sits at the intersection of delivery operations and client success, emphasizing structure, consistency, and thoughtful internal collaboration—without direct involvement in consultant hiring, community management, or sales.Team Management: I have managed teams of program/project management teams for over 5 years and I truly love being a people manager. From fostering career development to spearheading the development of business and industry processes, I flourish in facilitating their growth without resorting to micromanagement.My specialties include- Demonstrated leadership capabilities- Excellent managerial skills to help prioritize and problem solve and encourage teamwork- Strong verbal and written communication skills- Thrives in a fast-paced environment- Ability to work as a part of a team, and to set and meet targets independently and to manage and deliver projects to timelines- A ‘self-starter’ with excellent motivational skills, enthusiasm, vision, and a willingness to think big and encourage the team to develop approaches to overcome challenges- Adaptability and positive attitude towards change- Structured and organized to drive results

Experience

1. Head of Account Management

   Emmie Collective

   Jan 2026 — Present

   As Head of Account Management at EMMIE, I serve as the primary strategic point of contact across our client portfolio. I lead cross-functional coordination to ensure seamless delivery across all engagements, while building strong, trusted partnerships at every level of our client organizations.My role sits at the intersection of client strategy, delivery excellence, and commercial accountability — ensuring we consistently meet our commitments across performance, reporting, governance, and compliance. I work closely with internal teams to align resources, optimize execution, and maintain high standards of service delivery, while proactively identifying opportunities to add value and deepen relationships.Ultimately, I focus on ensuring our work runs smoothly — delivering measurable outcomes for our clients while enabling our teams to perform at their best.

Education

• The University of Montana - College of Business

  Bachelor of Science

Skills

• Strategic Thinking
• Strategic Communications
• Advertising
• Marketing Communications
• Account Management
• Project Planning
• Negotiation
• Budget Management
• Public Relations
• Management
• Marketing
• Copywriting
• Sales
• Project Management
• Brand Management
• Cross-Functional Team Leadership
• Marketing Strategy
• Leadership
• Business Development
• B2b
• Process Improvement
• Crm