Sarah Coppola

About Sarah Coppola

We rise by lifting others.\"Senior healthcare leader driving the strategy and execution of specialty and copay product solutions that enhance access, affordability, and outcomes for members with complex care needs. Dedicated to fostering a collaborative environment where team members feel safe, understood, and valued. Experienced people leader with 25+ years in healthcare, including over a decade in the Pharmacy Benefit Management (PBM) industry, in strategic roles focused on business growth and development. Focused on driving strategic vision, while optimizing customer experience, and successfully collaborating cross-functionally. A Summa Cum Laude graduate with an Associate in Arts in Business Administration and a Bachelor of Business Administration from Strayer University. Committed to continuous improvement. Proven track record in quickly mastering new areas, driven to learn and adapt to become a subject matter expert. Passionate about improving care and driving innovation, known for an ability to transform ideas into impactful solutions.

Experience

1. Sr Director, Care Solutions

   Prime Therapeutics

   Oct 2025 — Present

   Leading the strategy, development, and optimization of specialty product solutions that support members with complex healthcare needs while focusing on delivering innovative, member-centric care programs that improve access, reduce friction, and enhance outcomes across the healthcare journey.Oversees a team of highly skilled and motivated professionals, fostering a culture of collaboration, accountability, and continuous improvement. Driving the evolution of specialty and copay solutions to ensure alignment with member needs, provider partnerships, and value-based care models.Key areas of focus include- Strategic leadership of specialty and copay product roadmaps - Enhancement of operational processes & quality standards to support scalable, high-performing care models - Execution of cross-functional initiatives that improve member experience and reduce total cost of care - Evaluation of program performance through KPIs and cost-benefit analyses to inform strategic decisions - Alignment of internal and external stakeholders to deliver seamless, integrated care solutionsGrounded in innovation, strategic thinking, and a deep commitment to improving the specialty care experience—ensuring members receive the right support, at the right time, in the most effective setting.

Education

• Strayer University

  Bachelor of Business Administration - BBA

  2024 — 2025

• Strayer University

  Associate of Arts - AA

  2023 — 2023

• Community College of Rhode Island

  N/A

  2000 — 2001

• Cumberland High School

  High School Diploma

  1996 — 2000