Sarah Hulsey
Creating high value outcomes for customers as Director of Customer Success for Sage\'s small and specialty segment products.
- Role
- Director, Small & Specialty Customer Success at Sage
- Location
- Kansas City, MO, US
- LinkedIn followers
- 500 followers
About Sarah Hulsey
Former senior expert in human resources turned technology evangelist, I use my deep background in HR and software to help businesses implement and execute efficient ways of working for their customer-facing teams. As Global Process Director for Customer Success & Support for Sage People (formerly Fairsail), my work in the Center of Excellence team focuses on change management, and helps my stakeholders work smarter, not harder, which allows them to provide the best customer-focused outcomes possible. I focus on business change projects involving multiple teams, platforms, and geographies. Specialties: customer success, customer support, process development, project management, business change, change management, risk management, Salesforce administration, account management
Experience
Director, Small & Specialty Customer Success
Mar 2024 — Present
Education
University of Nevada, Reno
Bachelor’s Degree, Finance
1999 — 2003
Skills
- Organizational Culture
- Process Improvement
- Workers Compensation
- Temporary Placement
- Human Resources
- Risk Management
- Strategic Planning
- Healthcare
- Employee Training
- Hiring
- Compensation Structures
- Management
- Talent Acquisition
- Recruiting
- Employee Relations
- Benefits Administration
- Employee Engagement
- Compensation Structure Design
- Talent Management
- Leadership
- Performance Management
- Employee Benefits
- Employment Law Compliance
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