Sarah F.

MBA Candidate | Claims Generalist Intermediate at Progressive Insurance

Role
Claims Generalist Intermediate - Urbi at Progressive Insurance
Location
Lexington, KY, US
LinkedIn followers
500 followers

About Sarah F.

As an experienced professional with a background in both retail leadership and insurance, I bring a strong track record of delivering results through strategic problem-solving, team collaboration, and a customer-first mindset.Currently, I serve as a Claims Generalist at Progressive, where I help customers navigate the claims process with empathy, efficiency, and attention to detail. My transition into the insurance industry has allowed me to apply my leadership and service skills in new ways—resolving complex issues, managing time-sensitive cases, and ensuring positive customer experiences during challenging moments.I’m passionate about continuous growth and staying at the forefront of industry trends. While I’m not currently seeking new opportunities, I enjoy connecting with professionals in insurance and related industries to exchange ideas and grow my network.Let’s connect!

Experience

  1. Claims Generalist Intermediate - Urbi

    Progressive Insurance

    Mar 2026 — Present · Lexington, KY, US

Education

  • DePauw University

    Bachelor of Arts - BA, Kinesiology and Exercise Science

  • Northern Kentucky University

    Master of Business Administration - MBA

  • North Oldham High School

    High School

    2011 — 2015

Skills

  • Microsoft Word
  • Teamwork
  • Powerpoint
  • Microsoft Excel
  • Social Media
  • Photoshop
  • Microsoft Office
  • Public Speaking
  • Research
  • Social Networking
  • Video Editing
  • Premiere

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Sarah F. — Claims Generalist Intermediate - Urbi at Progressive Insurance in Lexington, KY, US | Unifers