Sarah MacDonald
Compliance Operations Lead & Ea @UpCounting
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WORK HISTORY
Compliance Operations Lead & Ea @UpCounting
Own payroll, invoicing, and operational execution across the Compliance department Design and implement automations, workflows, and reporting systems (App Scripts champion)Lead back-office operations Drive special projects, process improvements, and cross-functional initiatives Build and monitor performance reporting for team targetsManage high-value client relationships and complex service requests Coordinate and advance executive prioritiesPrepare briefs, summaries, and decision-ready materialsAssume temporary ownership of evolving priorities to ensure continuity until formal delegation
EDUCATION
Collège LaSalle, Montréal
Associate's degree, Hospitality Administration/Management
Concordia University
Bachelor of Arts (B.A.) , Psychology Specialization & Minor in Interdisciplinary Studies in Sexuality
Dawson College
Diploma of Collegiate Studies, Psychology
SKILLS
ABOUT SARAH MACDONALD
Dynamic operations specialist with a background in e-commerce, hospitality and high-impact projects. Skilled in coordinating cross-functional teams and simplifying operations in fast-paced environments. I prioritize bringing creativity, strategic vision, and a solution-oriented mindset to forward-thinking organizations seeking to drive impact through operational excellence.Personal interests include Education Reform, Social Policies, Permaculture and Global Citizenship. Hobbies ranging from Motorcycling, Softball, Scuba Diving and taking on the 700+ book series A Very Short Introduction.
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