Sarah Thayer
Care Coordinator @Cecelia Health
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WORK HISTORY
Care Coordinator @Cecelia Health
Serve as first-line support for members in chronic condition programs, using motivational and empathetic communication to encourage participation and goal setting• Deliver consistent, high-quality interactions via phone and digital platforms, maintaining a 97% average call scorecard• Support patient engagement and care adherence by managing follow-up workflows and collaborating with clinicians across the care networ
EDUCATION
Mary Washington College
Bachelor of Arts (B.A.)
Natural Gourmet Institute
Whole Foods Cooking
Pingree School
High School Dipolma
ABOUT SARAH THAYER
I\'m a healthcare professional with over five years of experience in care coordination…
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