Sarah Lincoln

About Sarah Lincoln

I lead large-scale operational and organizational transformation at the intersection of AI, product, and global operations. At Meta, I’ve focused on turning emerging AI capabilities into production-ready systems — building and scaling AI-enabled workflows across a 500+ person global organization supporting high-risk, high-scale platform environments. My work sits at the intersection of- AI strategy and adoption - Product and engineering partnership - Global operations and risk systems - Organizational transformation Most recently, I’ve led the transition from manual workflows to AI-enabled operations across review, triage, enforcement, and analytics — driving ~70% daily adoption of AI tools and deploying systems that have- Improved prioritization accuracy to 94%- Reduced case handling time by 50%+- Unlocked hours of operational capacity - Scaled across 50+ global markets Beyond AI, I’ve built and led global programs across 150+ countries, developed crisis response systems for major real-world events, and partnered cross-functionally across product, engineering, policy, and executive leadership. Before Meta, I worked at Albright Stonebridge Group advising companies and foundations on global strategy and regulatory environments, and began my career at McKinsey & Company. I’m particularly interested in roles and conversations focused on- AI-enabled operations and systems - Enterprise transformation - Platform integrity, trust, and safety - Building scalable, real-world AI applications I also serve as a board director and am interested in board opportunities where I can contribute across AI, risk, global operations, and organizational transformation.

Experience

1. Director

   Meta

   Aug 2021 — Present

   Lead AI transformation and deployment of AI-enabled operational systems across a 500+ person global organization supporting platform integrity at global scale- Appointed AI sponsor for Global Response Operations, leading transition from manual workflows to AI-enabled systems across review, triage, enforcement, and analytics- Built and executed multi-year AI transformation roadmap aligning leadership, product, and engineering- Drove ~70% adoption of AI tools through training, enablement, and operational integration- Led deployment of AI systems improving prioritization accuracy to 94%, reducing handling time by 50%+, and unlocking hours of operational capacity- Scaled AI-enabled workflows across 50+ global markets and thousands of operational pipelines- Built and scaled global risk and response programs across 150+ countries- Directed cross-functional initiatives spanning product, engineering, policy, legal, communications, and security

Education

• Georgetown University

  MSFS

• University of North Carolina at Chapel Hill

  BA

Skills

• Program Management
• Research
• Strategic Planning
• Sustainability
• Foreign Policy
• International Trade
• Financial Modeling
• Governance
• Political Science
• Fundraising
• Venture Capital
• Corporate Social Responsibility
• Africa
• Policy
• Strategy
• Economics
• Public Policy
• Public Affairs
• French
• Diplomacy
• International Relations
• Economic Development
• Latin America
• Emerging Markets
• Politics
• Capacity Building
• Policy Analysis
• Private Equity
• Proposal Writing
• Project Management
• Public Relations
• Business Strategy
• Strategic Communications
• International Development
• Management Consulting
• International Business
• Intercultural Communication
• Organizational Development
• Analysis
• Government