Sarah Hobbs

Senior Manager, Customer Experience @HelloFresh

Barrie, ON, CA
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WORK HISTORY

Jan 2024 — Present

Senior Manager, Customer Experience @HelloFresh

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Toronto, ON, CA

Leads Customer Care transformation through leveraging automation, AI, and quality management to deliver actionable insights and monthly Voice of Customer reports to stakeholders and brand managers- Directs all call center operations, knowledge systems management, workforce planning & forecasting, and quality assurance, improving efficiency and consistency- Founder & Chair of HelloFresh Canada\'s employee resource group “Women Empowered\": a safe space to enable self-identifying women at HelloFresh Canada to experience their full career potential through learning, advocacy and networking

ABOUT SARAH HOBBS

People First Leader in Cx Tech + Women Empowerment Lead @ HelloFresh Canada

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