Sarah Eccher
Product Innovation Analyst at PNC
- Role
- Product Innovation Development Program Analyst at PNC
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Sarah Eccher
Graduated from Duquesne University with a BSBA in May of 2024. Majored in marketing & …
Experience
Product Innovation Development Program Analyst
Aug 2024 — Present · Pittsburgh, PA, US
Played a key role in new Online Banking employee-client Alpha migration readiness and validation initiatives• Owned all communications drafted/sent to existing participants & perspective employee-client volunteers• Managed data for over 2,700 volunteers, scrubbed & analyzed for opt-in/eligibility, and created reportsto present daily updates to leadership• Designed trackers for all participant product, business & account information and generated acorresponding dashboard to identify participants suitable for supplementary migration validations• Identified improved process to categorize Retail EDGE (Salesforce) Support cases – Pinpointed mostfrequently opened case types and performed comparisons to understand increases/decreases in case volume• Supported risk remediation lookback process for a Certificate of Deposit issue – Reviewed all accounts & products of over 500 potentially impacted clients and documented evidence of certain CD history
Education
Duquesne University Palumbo Donahue School of Business
Bachelor of Business Administration - BBA
2020 — 2024
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