Sarah D.

About Sarah D.

Sarah DiPasquale is a strategic project manager and experienced communicator with a strong background in stakeholder engagement and user experience research. She has 11 years of expertise in building client relationships, developing structured project plans, and delivering human-centered solutions.Ms. DiPasquale has successfully led large-scale research projects for federal agencies, ensuring on-time execution, risk mitigation, and alignment with business goals. She thrives in cross-functional collaborations, acting as a connector between clients and internal teams to drive transparency and innovation.With a passion for clear and audience-driven communication, Ms. DiPasquale has developed engaging research reports, managed executive stakeholder interactions, and optimized communication strategies for broad audiences. She also brings leadership experience in coaching teams, facilitating discussions, and fostering inclusive workplace practices.Ms. DiPasquale holds a Master’s in Human-Computer Interaction from the University of Maryland, College Park and a UX certification from the Nielsen Norman Group.

Experience

1. Consultant

   Goodwill Industries International

   Jul 2025 — Present

   Led product strategy for subgrantee data submission solution- Facilitated workshops and stakeholder conversations- Using stakeholder input, developed SWOT analysis - Workshops and SWOT helped client prioritize their needs and users needs; and determine long term solution for subgrantee data submissionsLed user research efforts to improve case management system- Using affinity mapping, analyzed inputs from 13 focus groups. Developed short-term, medium-term, and long-term recommendations- To compliment attitudinal insights from focus groups, conducted 10 usability testing sessions to observe user behaviors and better understand design and technical solutions to improve the case management system

Education

• College of Information (INFO), University of Maryland

  Master of Science - MS, Human-Computer Interaction

  2020 — 2022

• Washington College

  Bachelor's degree, Sociology

  2010 — 2014

Skills

• Research
• Community Outreach
• Customer Relationship Skills
• Event Management
• Management
• Spss
• Teamwork
• Project Management
• Leadership
• Time Management
• Microsoft Office
• Communication
• Team Leadership
• Customer Satisfaction
• Public Speaking