Sarah Classen
Chair of the Board of Directors @Code For Canada
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WORK HISTORY
Chair of the Board of Directors @Code For Canada
EDUCATION
University of Alberta
Bachelor of Design, Business and Marketing Pathway
Alberta School of Business, University of Alberta
Executive MBA, Business Administration and Management
SKILLS
ABOUT SARAH CLASSEN
With over 20 years of experience in various creative and strategic roles, I am a passionate and innovative leader who applies service design principles and practices to deliver user-centric and efficient solutions for the City of Edmonton. As the Director of Service and Strategy, I lead teams focused on performance, risk, strategy planning. customer experience, service review and improvement, and service delivery and innovation, working to ensure services are open, collaborative, progressive, and community focused.I have an Executive MBA from the University of Alberta and a Bachelor of Design. I have also taught design courses at the University of Alberta as a Sessional Instructor. My expertise spans service design, digital transformation, innovation, strategic and business planning, people leadership, marketing and communications, graphic design, and public speaking. I am motivated by the opportunity to make a positive impact on the lives of citizens and the environment through creative and sustainable solutions.
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