Sarah Brown

About Sarah Brown

Customer Support Specialist | SaaS Support | Customer Experience AdvocateWith 5+ years supporting MotorsportReg (Hagerty) and prior leadership at Avocado Green Brands, I bring a proven ability to resolve technical issues, streamline support workflows, and deliver empathetic, efficient service.I’m skilled in ticketing systems, cross-functional collaboration, and turning customer feedback into action. My background spans SaaS, eCommerce, and product-based businesses—always with a focus on clear communication and user success.Let’s connect if you’re passionate about building better customer experiences.

Experience

1. Ticketing Operations Manager

   Motoamerica

   Jan 2026 — Present

Education

• Queen Mary University of London

  Bachelor's Degree, English and Film

  2007 — 2010

• Gallo Wine Academy

  Wine 1, Level 1 - Wine Understanding and Appreciation

  2011 — 2011

• Society of Wine Educators

  Certified Specialist of Spirits

  2012 — 2012

Skills

• Weight Loss
• Photoshop
• Marketing Strategy
• Social Media
• Client Service
• Sports Nutrition
• Minimal Overhead Investment
• Outlook
• Event Management
• Health
• Hospitality
• Event Planning
• Microsoft Word
• Strategic Planning
• Pet Supplements
• Management
• Private Label
• Microsoft Excel
• Cgmp Compliance
• Custom Formulas
• Supplements
• Leadership
• Trade Shows
• Skincare
• Stock Formulas
• Ready-Qualified Supply Chain
• Microsoft Office
• Sales
• Proactive Communication
• Contract Manufacturing
• Reliability
• Fda-Required Documentation
• Marketing
• Fda Compliance
• Market Research
• Recruiting
• Public Relations
• Vitamins
• Customer Service
• High Quality Supplements