Sarah Licata

MBA | VP, Digital Product Owner at M&T Bank

Role
Digital Product Owner, VP at M&T Bank
Location
Buffalo, NY, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Sarah Licata

MBA | PROACTIVE SELF-STARTER | CREATIVE | TENACIOUS I am a strategic and efficient problem solver, excellent communicator, with a keen eye for detail. My experience and background is in Product Management, Access & Authentication, Change Management, Program Management, Prioritization & Strategy and innate curiosity. I am always seeking to expand my skills within a dynamic and collaborative setting.

Experience

  1. Digital Product Owner, VP

    M&T Bank

    Jun 2021 — Present · Buffalo, NY, US

    Build and own the product vision and roadmap aligning to the overall strategic intent• Leverage a program management approach to complete product discovery, definition and development • Design front end user experience enhancements in functionality while supporting backend technical capability alignment• Collaborate with stakeholders leveraging design thinking and analytics to inform decision and priority• Worked with cross-functional teams in support of Change Management, customer marketing & communication initiatives to define the optimal customer experience and set customer and internal support team expectations • Represent the voice of the customer within the team leveraging knowledge of design principles, U/X, and customer facing journey mapping to define optimal user experience • Use a matrixed influencing approach to drive consensus aligning cross-functional teams to manage intake and prioritization• Supported various scoping and discovery projects defining strategy of the product map, prioritizing features and identify dependencies

Education

  • State University of New York at Buffalo - School of Management

    Master of Business Administration (MBA)

    2015 — 2017

  • University at Buffalo

    Bachelor of Arts (B.A.)

    2012 — 2015

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Sarah Licata — Digital Product Owner, VP at M&T Bank in Buffalo, NY, US | Unifers