Sarah Elizabeth Best

Third Party Risk Learning and Development Manager @アメリカン・エキスプレス

Eastbourne, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2021 — Present

Third Party Risk Learning and Development Manager @アメリカン・エキスプレス

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Brighton, GB

EDUCATION

1989 — 1990

Hertfordshire College Of Art and Design

Foundation Course In Art And Design

1991 — 1995

University of Wolverhampton

Bachelor’s Degree, Interior Textile Design

SKILLS

CoachingContact CentersForecasting and PlanningExperienced TrainerGrowth MindsetContinuous ImprovementTrainingMock InterviewsDriving ResultsChange ManagementEmployee EngagementFinancial ServicesEmployee TrainingMental Wellbeing TrainingLearning and DevelopmentBusiness StrategyCredit CardsTraining Programme DesignCareer Development CoachingRelationship ManagementEmotional IntelligenceProject ManagementTraining & DevelopmentBusiness Relationship ManagementLeadershipLeadership DevelopmentCompetency Based InterviewingLeadership PsychologyQuality ManagementTown Hall MeetingsCall CentersBusiness Process ImprovementManagementMyers-Briggs CertifiedTeam Leadership

ABOUT SARAH ELIZABETH BEST

I have over 20 years of experience training and managing teams, analysing organisational needs, and providing improvement strategies.Throughout my career, I have maximized staff performance, properly allocated resources and budgets as well as researched and analysed data to develop processes that improve customer service quality, while staying on budget and minimising risk. I have also developed training programs and initiatives to improve employee satisfaction and wellbeing, leading to minimal turn-over.The key to my success is an engaging approach, a solid understanding of what drives stakeholders, an attention to detail, and skillfully training and mentoring staff to perform at high levels. Building long-term partnerships with senior management, associates, and clients has also been crucial in mitigating issues and sustaining growth. My specialties include: Third Party Risk, Performance Management, Driving Results, Employee Engagement, Staff Training & Development, Team Building & Leadership, Change Management, Client Relationships, Process Improvement and Human Resources. Certified Coach, Trainer, and Myers Briggs facilitator.

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Sarah Elizabeth Best — Third Party Risk Learning and Development Manager at アメリカン・エキスプレス in Eastbourne, GB | Unifers