Sarah Wingrove
Narrative & Experience Architect | Customer Experience Leader | Translating story into brand and experience
- Role
- Senior Customer Success Manager at Skillsoft
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Sarah Wingrove
Most organizations don’t struggle with execution.They struggle with coherence.After years leading customer experience and strategic programs, I noticed a recurring pattern: businesses often know what they do, but struggle to articulate who they are — and customers feel that gap.My work sits at the intersection of story, experience, and design.I help organizations clarify their narrative and translate it into cohesive brand and customer experiences — aligning identity, expression, and the moments customers actually live.Helping large organizations develop and deploy their talent strategies has shaped how I think about relationships over time: trust is built through consistency, meaning, and intentional experience.Today, alongside my leadership work, I’m exploring this practice through Quiet Assembly — a narrative and experience approach focused on helping founder-led organizations become more fully themselves.I’m especially drawn to hospitality, wellness, and experience-driven brands.
Experience
Senior Customer Success Manager
May 2021 — Present
People with Disabilities and neurodiversity\'s EAG CO Chair- 2022, 2023 Presidents Club Winner 2023
Education
Paul Mitchell, Dallas Tx
Aesthetic's
Texas Tech University
Bachelor of Applied Science (BASc)
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.