Sarah Willing
Director - Cargo Performance & Analytics
- Role
- Director, Cargo Performance & Analytics at Delta Air Lines
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
Experience
Director, Cargo Performance & Analytics
Sep 2023 — Present · Atlanta, GA, US
Developing and executing strategic, integrated marketing and communications campaigns to increase Delta Cargo brand and product awareness, including events coordination for tradeshows, conferences, and customer events • Leading global performance management to optimize flight revenue with regional specialization• Supporting sales through strategic global contracting for RFPs, monitoring allocation utilization, proactively identifying account-focused opportunities, developing internal and external incentive programs and overseeing GSA management• Executing NPS surveys to measure global customer satisfaction and develop action plans to address feedback
Education
University of Georgia - Terry College of Business
Bachelor of Business Administration (BBA), Marketing
2003 — 2007
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