Sarah Wilkins

Customer Care - Account Services International, Team Lead @GoTo

Northampton, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2017 — Present

Customer Care - Account Services International, Team Lead @GoTo

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The Customer Care Team Lead coaches a group of Account and/or Technical Service Specialists in their daily business, creates customer love by mentoring his/her team members, and provides superior service by solving customer issues in inventive and creative ways. The position collaborates with and provides support cross functionally to Customer Care Support, Product Management, Billing, Finance, and Sales.

EDUCATION

1997 — 2000

University of South Wales

BSc (Hons)

SKILLS

Go-to-Market StrategyChannel PartnersMicrosoft OfficeSalesDirect SalesCustomer RelationsWindows 7SaasSellingSoftware IndustrySoftware as a Service (Saas)Cloud ComputingCrmSalesforce.comLead GenerationStrategic PartnershipsSales ProcessCustomer Relationship Management (Crm)TrainingSales OperationsCustomer RetentionProfessional ServicesAccount ManagementCustomer ServiceEnterprise SoftwareGotomeetingSolution SellingManagement

ABOUT SARAH WILKINS

Experienced Customer Account Specialist with a demonstrated history of working in the…

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Sarah Wilkins — Customer Care - Account Services International, Team Lead at GoTo in Northampton, GB | Unifers