Sarah Walls
Senior Ux Writer, Assistant Vice President, Associate @Santander US
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WORK HISTORY
Senior Ux Writer, Assistant Vice President, Associate @Santander US
EDUCATION
UX Writing Hub
UX Writing, Content Design
The University of Georgia
Bachelor of Science - BS, Psychology
ABOUT SARAH WALLS
Portfolio: I\'m a Southeast Florida-based UX writer, content designer, and avid scuba diver. I\'m currently a Senior UX Writer at Santander, I worked as a UX writer at CarMax, and I earned my UX Writing certification from the UX Writing Academy by UX Writing Hub. As a UX writer, I strive to: Identify problems through UX research and user testing, then strategize solutions. Seek new fields to learn about by working in banking, the automotive industry, and travel & tourism. Find ways to grow as a writer and pursue exciting challenges. Utilize my Psychology degree to connect and empathize with users, as well as carry out research.Something you won\'t find on my resume—I worked in travel & tourism for 5 years as a copywriter and scuba diving instructor. During this time I: Lived on a Caribbean island for 2 years called Utila.🤿 Taught hundreds of students how to scuba dive. Learned how vital user experience is (especially when explaining complex processes—like how to scuba dive—to people) and implemented UX practices in my copywriting. Used my background in psychology to keep others safe, calm nerves, and get them excited about the ocean.
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