Sarah Sayyari

WORK HISTORY

EDUCATION

ABOUT SARAH SAYYARI

As an experienced IT Support Specialist with a strong background in IT Helpdesk and Technical Support, I am passionate about solving complex technical issues and providing high-quality customer service. Over the years, I have developed a comprehensive skill set in troubleshooting, system administration, and network support, which enables me to deliver efficient and reliable IT solutions to end-users. I have hands-on experience with a variety of technologies, including Windows, and Linux operating systems, as well as enterprise-level software such as Microsoft Office Suite, remote desktop tools, and network management systems. I am skilled at diagnosing hardware and software issues, configuring networks, and providing clear, concise instructions to non-technical users. Having worked in fast-paced, client-facing environments, I thrive on the challenge of resolving problems efficiently while maintaining a positive user experience. I am highly adept at managing user accounts, ensuring system security, and providing training and support to end-users to help them maximize their technology resources. I am committed to continuous learning and keeping up-to-date with the latest industry trends, including cloud computing, cybersecurity, and network optimization. With certifications such as CompTIA A+, CompTIA Network+, ISO 27001 Cyber Security,Cisco CCNA, Cisco CCNP, Microsoft MCSA and ITIL Foundation, I bring both technical expertise and a customer-centric approach to every role. Currently, I am seeking opportunities in IT Support, Technical Support, or Helpdesk roles in Canada, where I can apply my skills to help businesses optimize their IT infrastructure and deliver excellent service to their employees and clients.