Sarah Davis Sauerland
IT Business Systems Analyst at Medline
- Role
- Sr Business Systems Analyst at Medline
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
Experience
Sr Business Systems Analyst
Nov 2021 — Present · Chicago, IL, US
Manage full technical scope of support and oversight of the Zendesk platform including system changes, new feature implementation, API integration, workflow automation, generative AI usage, and reporting configurations.• Support the development and execution of platform automation projects.• Lead discovery efforts with business units to identify, analyze, and prioritize opportunities for automation-driven process improvements.• Communicate with vendors and business partners on deliverables, reporting, and project updates.
Education
Danish Institute for Study Abroad
Communication & Media Program
Purdue University
Bachelor of Arts, Communication
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