Sarah Riffi

Cx Experience Jedi

Role: Experience Analyst Operations Specialist at Geneca
Location: Raleigh-Durham-Chapel Hill, NC, US
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Sarah Riffi

Experienced customer-service professional in software-as-a-service applications and…

Experience

Experience Analyst Operations Specialist
Geneca
Feb 2023 — Present · US
Collaborating with other Geneca dream teams to actualize our clients\' custom software needs.From designing optimal user interfaces to QA testing software builds, ensuring the highest-quality product delivery, to writing marketing blogs to inform and attract healthcare and manufacturing prospects, the goal is always to provide a world-class customer experience which wows them and sets Geneca apart from the competition!

Education

ICP
Bachelor of Arts (B.A.), International/Global Studies
2013 — 2014
University of Wisconsin-Milwaukee
Bachelor of Arts (B.A.), Global Studies - Communications
2014

Skills

Teamwork
English
Public Relations
Photoshop
Marketing Communications
Facebook
International Relations
Event Management
Research
Market Research
Critical Thinking
Fundraising
Marketing
Customer Service
Public Speaking
Powerpoint
Microsoft Excel
Social Media
Microsoft Word
Microsoft Office
Sales
Leadership Development
Intercultural Communication

Contact information

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Work email
•••••@geneca.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Geneca

IT Services and IT Consulting · 53 employees · Founded 1998 · Oak Brook, Illinois, United States

20 years ago, Geneca was born as a technology consulting firm, fueled by the conviction that technology investments are judged by the business benefit it delivers. Which means, since the day we opened our doors, we have been pushing ourselves to not only meet but exceed our client’s expectations. Our philosophy is that by aligning with our clients goals, ideas, and delivering transparency throughout a project, we will accurately capture the essence of your product and bring it to life. Due to our longevity within the software industry, we have established a secure foundation which has allowed us to be innovated thinkers and expects in our field. We bring a type of simplicity when developing a product due to our team being able to communicate effectively on both a technology and business level. By speaking fluently within both areas, we are able to connect the two concepts insuring that our clients are receiving a product that will work while advancing their business. Throughout this process, we are not just building a product we are also building a partnership. By collaborating with our clients, we work toward one goal of building a successful software product not just billing hours. Due to this, we have a 92% success rate (on-time and on-budget) on the projects we deliver. Our Mission To help our clients stay ahead of their competition by pushing the boundaries of what is possible with advanced strategy and cutting-edge technology. Our Vision Use software to create something extraordinary from something ordinary. To do that, we have to be MORE than a technology company. We have to be THE place to go to turn a big idea into big business impact.

geneca.com

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About Sarah Riffi

Experience

Experience Analyst Operations Specialist

Education

ICP

University of Wisconsin-Milwaukee

Skills

Find verified contacts for anyone on LinkedIn