Sarah Reed

Experience

1. Senior Human Resources & Employee Relations Manager

   Thomson Reuters

   Oct 2021 — Present

   Employee Relations: Lead cross border ER investigations and coach Global HR on case strategy; design and deliver global training (NAMER, ANZ, LATAM, UK, APAC); and build ER tools/processes that improve efficiency, consistency, and compliance.• Strategic Business Partner: Advise and collaborate with Operations & Technology leaders, COEs (Legal, Compliance, Rewards, Finance), and HRBPs to mitigate risk, ensure compliance, and elevate ER/HR outcomes; translate business priorities into actionable people strategies with measurable results.• AI & Tools Enablement: Launched Workday Case Management and apply an AI‑first, human‑led approach (daily use of internal AI; frequent use of Co‑Counsel 2.0) to streamline HR intake, reduce cycle time, and enhance investigation quality, consistency, and compliance across ER and HR practices.• HR Dallas Site Lead: Led Carrollton-to-Frisco site relocation; executed a multi-channel engagement plan (Town Halls, Change Champions, surveys, and onsite events) that improved communications, increased hybrid attendance, and employee engagement.• Performance Management: Coach and enable leaders with clear standards, calibrated goals, and feedback routines; implement fair, consistent processes (check-ins, action plans, documentation) that improve performance, accelerate issue resolution, and strengthen accountability.

Education

• Argosy University Dallas

  M.A., Industrial/Organizational Psychology

• Thayer High School

  High School Diploma

• Missouri Valley College

  B.S., Psychology, Alcohol/Drug Studies, Criminal Justice

Skills

• College Recruiting
• Applicant Tracking Systems
• Interviewing
• Talent Acquisition
• Internet Recruiting
• Organizational Effectiveness
• Sales
• Organizational Development
• Interviews
• New Hire Orientations
• Talent Management
• Leadership
• Customer Service
• Sourcing
• Recruiting
• Management
• Human Resources
• Onboarding
• Performance Management
• Hiring
• Time Management
• Employee Benefits
• Employee Relations