Sarah Phillips

Operations Manager @Business Academy Online Ltd

Coventry, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2025 — Present

Operations Manager @Business Academy Online Ltd

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Operational - supporting day to day business operations, inc diary management, travel management, email correspondence. Virtual and in person training training events inc logistics and participation coordination. Administration - responding to student queries, student onboarding and maintaining exam scores. Project management - tracking projects for timely delivery, and ensuring efficient workflow. Event management - sourcing venues, negotiating contracts, and providing operational support.System management - keeping student records and CRM system up to date.Confidentiality - discretion of business data and minutes with actions followed up in a timely manner.Social media - managing content and channels.

EDUCATION

1994 — 1999

Finham Park Secondary School

GCSE's, 8 GCSE's including English

2002 — 2003

Coventry & Warwickshire Chamber of Commerce

NVQ 3, Business Administration

1999 — 2000

Tile Hill College of Further Education

RSA 2 & NVQ 2, Business Administration

SKILLS

Customer ServiceTravel ArrangementsOutlookAdministrative AssistantsMicrosoft ExcelRecruitingCalendaringHuman ResourcesHospitalsTime ManagementMicrosoft WordHealthcareTeamworkPowerpointLogisticsEvent ManagementAccount ManagementBudgetsMicrosoft OfficeTrainingSalesManagementChange ManagementAdministrative AssistanceNegotiationCommunicationProblem Solving

ABOUT SARAH PHILLIPS

If you are looking for virtual CIPS training from the comfort of your home, we are your best option: Neuroscience-backed learning strategies. 90-minute live virtual sessions. 20mins x 5 days a week study plans. Our average exam pass rate in 2024 was 91%.“BAO transformed my professional development. The training is so engaging, it doesn\'t even feel like studying. I\'ve passed every exam, gained workplace confidence, and actually enjoy the learning process.\"./We have 3 packages for each CIPS Level: Get full access to our virtual learning system with videos, quizzes, and case studies, plus live expert-led sessions (day or evening, 90 mins): Study at your own pace with pre-recorded lessons, tutor-marked assignments, and live revision webinars. 🤍 : Confident studying solo? This resources-only option gives you everything you need without tutor support.🟦 Covering areas such as negotiation, influencing, trust and persuasion Download our professional skills brochure at BAOCIPS.COM/softskills🟩 - Over 16 years of hands-on admin and business support expertise🧠 Project management pro with a get-it-done mindset!1. Glass half full or half empty2. I’ll accept your connection either way, but I’ll judge you silently FREEBIESGet access to our FREE master your memory course at BAOCIPS.COM/memory 🥶 Netflix Whippets Holidays

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Sarah Phillips — Operations Manager at Business Academy Online Ltd in Coventry, GB | Unifers