Sarah Paxton

About Sarah Paxton

I help go-to-market teams win and keep customers by aligning Customer Success, Sales, and Marketing. As a Senior Customer Success Manager, Growth Manager, and Sales Development leader, I turn complex challenges into repeatable programs that create pipeline, accelerate ramp, and improve retention.My focus is building SDR programs and outbound strategies that let reps spend less time prospecting and more time selling—supported by clear messaging, call frameworks, and coaching. I partner cross-functionally to tighten onboarding, adoption, expansion, and renewal motions, and I use data to refine workflows, tooling, and process so results are measurable and scalable.I care deeply about doing this the right way—championing inclusion, diversity, and a culture of continuous learning—while keeping an eye on P&L impact.Focus areas- CS strategy across onboarding, adoption, expansion, and renewal- RevOps/process design, CRM hygiene, and feedback loops between CS, Sales, and Marketing- SDR training & development, playbooks, and live call coaching- Outbound strategy, targeting, and messaging/objection handling- Sales enablement assets from first touch through closeWhether it’s leading projects, collaborating with cross-functional teams, or cultivating lasting client relationships, I’m committed to delivering excellence and measurable growth. Outside of work, you’ll find me reading or with my kids—always learning.Open to connecting and trading notes on scaling pipeline quality and customer outcomes.

Experience

1. Customer Success Manager

   LevelUp Leads

   May 2024 — Present

Education

• Bluegrass Community and Technical College

  Psychology

• Sullivan University

  Business Administration and Management, Marketing

• EMTPKY

  Certified Clinical Medical Assitant, Medical