Sarah Olzawski

Sarah Olzawski

Entrepreneurial Account Manager | B2B Renewals Expert | SaaS | Driving Immediate Impact

Role
Renewals Manager at Foundant
Location
Oklahoma City, OK, US
LinkedIn followers
500 followers

About Sarah Olzawski

I excel at putting others at ease while communicating complex information, and thrive in ambiguous, fast-paced environments with an entrepreneurial, problem-solving spirit. I\'m passionate about building thriving, self-sustaining communities built on shared goals, improving their experiences, and tackling their challenges head-on. Award-winning academic advisor. Nationally recognized for unique marketing and recruiting projects. I\'m a proud sixth-generation Oklahoman and Cherokee citizen. I\'m working towards my goal of visiting all 63 National Parks and a novice runner.

Experience

  1. Renewals Manager

    Foundant

    Feb 2023 — Present

    Closed the single largest renewal in company history and closed over $2 million in 2024 Q1.• Manage all stages of the retention lifecycle for upsell and renewal opportunities for over corporate accounts utilizing Salesforce, Confluence, and PandaDoc, maintaining a renewal rate of greater than 95%.• Closed over $9 million in ARR in 2024, a 30% increase over 2023.• Innovated new cross-functional report and analysis system for identifying and responding to at risk clients for the renewals and Success team. • Work with internal teams to analyze data on customer usage and mood, accurately identifying, assisting with and properly forecasting at-risk clients.• Interact with cross-functional teams including Sales, Marketing, Client Services and Finance/Operations to drive win/wins for client and Foundant.

Education

  • University of Oklahoma

    Associate Project Manager course

    2019 — 2019

  • University of Oklahoma

    BA with Distinction

  • University of Oklahoma

    MLIS

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