Sarah Munoz
--Senior Account Manager, Growth Account Manager, Senior Account Executive
- Role
- Senior Account Manager at HUNGRY
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Sarah Munoz
With over 10 years of experience in sales and marketing, I have consistently demonstrated…
Experience
Senior Account Manager
Jan 2024 — Present · US
Surpassed client retention and revenue targets, achieving 115% quota attainment year 1.Implemented account management training, achieving a 30% rise in client satisfaction ratings and improving team efficiency by 15%.Secured a 100% renewal rate for high-value accounts, driving $800 k in upsell revenue through tailored client strategies.Facilitated over 150 performance reviews, boosting customer success metrics by 25% within six months.Created data-driven strategies, achieving a 20% increase in market share and improving customer acquisition rates by 18%.Streamlined processes to reduce response times by 40% and improve client experience.Led monthly/quarterly account reviews, resolving 95% of client challenges and aligning with growth objectives.
Education
University of Phoenix
Bachelor of Business Administration - BBA
University of Phoenix
Associate of Arts and Sciences - AAS
Capella University
Master of Business Administration - MBA
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