Sarah Miller
Donor Relations Leader @Versiti Blood Center of Ohio
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WORK HISTORY
Donor Relations Leader @Versiti Blood Center of Ohio
Dayton, OH, US
Assist with implementing donor recruitment strategies to maintain donor relationships, engage new donors, and streamline all donor communications. Lead call center initiatives and Customer Relationship Representatives to schedule, recruit, and market all blood products by scheduling donors. Coach and develop Customer Relationship Representative. Encourage associate engagement and process improvement.Collaborate with donor relations and collections team to increase blood donation participation.Responsible for donor outreach via email and or text messages. Creating verbiage that draws the donor in.
ABOUT SARAH MILLER
Accomplished professional with a track record of cultivating high-performing teams dedicated to delivering exceptional customer service and driving operational enhancements. Known for fostering a welcoming atmosphere, I\'ve built a loyal customer base through a focus on creating enjoyable, clean, and customer-friendly environments. Proficient in conflict resolution and adept at addressing customer concerns through effective sales strategies. Skilled in seamless communication with both internal and external stakeholders, maintaining strong organizational abilities and prioritization skills. Seeking a challenging role in a forward-thinking company that values ambition and offers opportunities for professional growth.
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